Privacy Policy

Welcome to NexaCOD. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our COD Management System ("Service"). Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your address, that you voluntarily give to us when you register with the Service or when you create a shop.

Business Data

Information your provide when using our service, which may include but is not limited to:

• Shop Information: Shop name, website URL, currency, and country.
• Customer Data (Leads & Orders): Names, phone numbers, addresses, and order details of your customers.
• Financial Data: Information about ad costs, operational expenses, and revenues.
• Team Data: Information about users you add to your shop, such as confirmation agents.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account and shop.
• Process transactions and manage orders.
• Provide you with customer support.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service. This includes integrations you authorize, such as delivery providers.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal and business data. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. You can review and change your user information at any time by logging into your account and visiting your profile page. You may also contact us to exercise your rights.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

NexaCOD
Casablanca, Morocco
privacy@nexacod.com